# Privacy Policy for Memories App

Last Updated: November 11, 2024

## 1. Introduction

Welcome to Memories ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains how we collect, use, and protect the images you upload to our service.

## 2. Information We Collect

### 2.1 Image Data
- We collect and store the photos you voluntarily upload to our service
- Image metadata (such as date, time, and location data embedded in photos) may be included in uploaded images
- No other personal data is collected or stored

### 2.2 Technical Data
We automatically collect:
- Basic device information necessary for the app to function
- Error logs when the service fails to process images
This technical data is temporary and not stored permanently.

## 3. How We Use Your Information

### 3.1 Image Processing

We use your uploaded images solely to:

- Generate videos as requested by you
- Provide the core functionality of our service
- Process facial data when necessary for video generation

Regarding facial data processing:

- We process facial data only when necessary for generating requested videos
- Facial data is analyzed to create AI-generated videos featuring the faces in your uploads
- We share facial data with RunwayML, our AI technology partner, solely for the purpose of video generation
- This sharing is essential for providing our core video generation service

### 3.2 Image and Face Data Storage

- Images are stored only for the duration necessary to process your video
- Images are automatically deleted from our servers after video generation is complete
- You can request immediate deletion of your images at any time
- Facial data is stored only for the minimum time required to generate your video
- Our systems automatically delete facial data immediately after video generation
- RunwayML, our AI partner, retains facial data for no longer than:
-- The time needed to complete your video generation request, OR
-- A maximum of three years from your last interaction with their service
-- This retention period is set by RunwayML to maintain service quality and comply with legal requirements


- We do not store facial data indefinitely
- We do not share facial data with any third parties other than RunwayML
- RunwayML's processing of facial data is governed by their privacy policy, which includes:
-- Secure storage of facial data using industry-standard encryption
-- Automatic deletion policies
-- Strict access controls
-- Compliance with international data protection regulations

## 4. Data Security

### 4.1 Storage Security
- All images are stored using industry-standard encryption
- We use secure cloud storage providers that comply with international security standards
- Access to stored images is strictly limited to essential personnel

### 4.2 Transmission Security
- All data transfers between your device and our servers use SSL/TLS encryption
- We implement additional security measures to prevent unauthorized access

## 5. Your Rights

You have the right to:
- Access your uploaded images
- Request immediate deletion of your images
- Receive a copy of your uploaded images
- Object to our processing of your images

## 6. Data Sharing and Third Parties

### 6.1 We Do Not Share Your Data
- We do not sell, rent, or share your images with third parties
- We do not use your images for advertising or marketing purposes
- We do not analyze your images for any purpose other than video generation

### 6.2 Service Providers
- We may use third-party service providers for cloud storage and processing
- These providers are bound by strict confidentiality agreements
- All providers are compliant with relevant data protection regulations

## 7. Children's Privacy

- Our service is not intended for children under 13 years of age
- We do not knowingly collect or store images of children under 13
- If we become aware of such data, it will be deleted immediately

## 8. Changes to This Policy

- We may update this Privacy Policy periodically
- We will notify you of any material changes via the app
- Continued use of our service after changes constitutes acceptance

## 9. Data Retention

- Images are retained only for the duration of video processing
- Technical logs are automatically deleted after 30 days
- You can request immediate deletion of all your data at any time

## 10. International Data Transfers

If we transfer your images outside your region:
- We ensure appropriate safeguards are in place
- We only use servers in countries with adequate data protection laws
- We comply with international data transfer regulations

## 11. Cookie Policy

- We do not use cookies on our website
- Our app does not track user behavior
- No persistent identifiers are stored

## 12. Contact Us

For any privacy-related questions or requests:
- Email: support@playstudioapps.com
- Address: Eewal 94A, 8911 GV Leeuwarden, Netherlands

## 13. Legal Basis for Processing

We process your images based on:
- Your consent when uploading images
- The necessity to perform our service contract with you
- Our legitimate interests in providing and improving our service

## 14. Data Protection Rights

Under applicable data protection laws, you may have rights to:
- Request access to your data
- Request correction of your data
- Request erasure of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority

This privacy policy was last updated on November 11, 2024, and is effective immediately.